Shipping policy
1. Scope of Policy
This Shipping Policy applies exclusively to the delivery of digital products (e.g., e-books, software licenses, digital templates, courses, downloadable files, etc.) purchased from Dress Me Felt Dolls. As our products are digital, no physical shipping or delivery is involved.
2. Delivery Method
All products are delivered electronically. Upon successful completion of your purchase, delivery will occur in one of the following ways:
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Instant Download: A direct link to download your purchased product(s) will be made available immediately on the order confirmation screen.
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Email Delivery: A confirmation email containing the necessary download link(s), access instructions, or license key will be sent to the email address provided during checkout.
3. Delivery Timeframe
Delivery of all digital products is instantaneous upon confirmation of payment.
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Immediate Delivery: You should receive your download link(s) within a few minutes of placing your order.
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Delays: In rare cases, payment processing or email delivery may take longer. If you do not receive your download link(s) within 1 hour of placing your order, please check your spam or junk folder first. If the links are still missing, please contact us immediately at info@dressmefeltdolls.com
4. Confirmation of Delivery
The successful transmission of the product to the email address provided by the customer at checkout constitutes fulfillment of the delivery obligation.
5. Technical Issues
If you experience any technical issues with downloading or accessing your digital product, please contact our support team at info@dressmefeltdolls.com . We will assist you in resolving the problem as quickly as possible, which may include providing alternative download links or methods.
6. Delivery Charges
As there is no physical shipping, there are no shipping or handling charges for the delivery of digital products.